Delivery Information

Our delivery costs are very simple:

  • Orders over £40 qualify for free delivery to most parts of the UK Mainland & Isle of Wight. Unfortunately this excludes remote parts of Scottish Mainland, Highlands & Islands.
  • Orders under £40 to the majority of the UK Mainland & Isle of Wight excluding remote parts of Scottish Mainland, Highlands & Islands there is a flat rate fee of £3.95 per order.
  • Orders of any value to the remote parts of Scottish Mainland and Highlands (excluding Islands) will incur a £7.90 delivery charge. Please do not blame us for this charge, the delivery company charge us considerably more than that to send parcels to these areas, we are already subsidising that cost as much as we can.
  • We cannot currently send parcels to Northern Ireland or anywhere non-mainland (other than the Isle of Wight).

If you are not sure if your postcode is classed as Scottish remote/Highlands please check the list below:

Remote Scottish postcodes incuring the £7.90 delivery surcharge:

AB33 - 38, AB41 - 56, FK19 - 21, HS1 - 9, IV1 - 28, IV30 - 37, IV40 - 56, IV63, KW1 - 14, KA27 - 28, KW15 - 17, PA20 - 49,  PA60 - 78, PH15 - 26, PH30 - 44, PH49, PH50, ZE1 - 3

 

All our bird food is mixed once ordered to ensure freshness and quality. Orders placed in the AM will usually be dispatched same day, so expect your parcel to arrive within 1-2 days. During busy periods it may take up to 5 working days for your parcel to arrive.

Orders are sent via APC Overnight on a next day service. We can leave your parcel in a safe place without a signature, just let us know in the comments during your order.

A 1 hour delivery timeslot may be texted to you if you provide your mobile number during the checkout process.